Gangsta Casino Terms and Conditions
These Terms and Conditions describe the rules that apply when you use Gangsta’s online casino services in Canada. They explain the relationship between us and our users, set out your responsibilities as an account holder, and cover how we handle promotions, payments, verification and disputes. By registering an account you agree to follow these terms and any additional rules that appear on the site or in specific promotions.
Account responsibilities
You are responsible for keeping your account information accurate and up to date. Only one account is permitted per person, household and billing method unless we agree otherwise in writing. You must keep your login details confidential and notify us immediately if you suspect unauthorized access. We may require account verification at any time, including photo ID and proof of address, and we may restrict or suspend access while checks are completed.
Eligibility requirements
To open an account you must be of legal gambling age in your province or territory (usually 19; in some provinces the minimum age is 18) and located in a jurisdiction where you are allowed to use our services. We do not permit accounts for persons who are self-excluded from gambling or who are otherwise prohibited under local law. Attempting to register while in a restricted jurisdiction may lead to account suspension and forfeiture of funds.
Acceptable platform use
Use the platform lawfully and in good faith. Prohibited conduct includes fraud, money laundering, collusion, chargeback abuse, account sharing, use of bots or automated play, and any activity intended to exploit system errors. You must not use VPNs or other tools to disguise your location if such use would bypass geographic restrictions. We reserve the right to close or restrict accounts suspected of abuse and to void related bets and bonuses.
General bonus and promotion rules
All bonuses and promotions are subject to specific terms available on the promotion page. General rules include limits on eligibility, wagering requirements, game restrictions and maximum bet rules while bonus funds are active. We may set time limits for claiming and wagering bonuses and may cancel or vary promotions at our discretion if we suspect misuse. Bonus abuse may result in forfeiture of bonus funds and winnings.
Deposits and withdrawals
Deposits must be made with accepted payment methods. Withdrawals are subject to verification checks and any applicable limits posted in your account. We may require identity and source-of-funds documents before processing withdrawals. Processing times vary by method and third-party payment providers may charge fees. We will make reasonable efforts to process valid withdrawal requests promptly, but we may delay payments while investigations or compliance checks are underway.
Dispute resolution
If you have a question or dispute, contact our support team at [email protected]. We aim to resolve issues promptly and fairly. If a dispute cannot be settled through our support channels, we will describe available escalation steps on request. Using the support process does not affect other legal rights you may have under applicable law.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be communicated on the site and, where appropriate, by email. Continued use of the service after changes are posted constitutes acceptance of the updated terms. You should review these terms periodically to stay informed of any changes.