Gangsta Casino Privacy Policy
This Privacy Policy explains how Gangsta collects, uses and protects the personal data of players in Canada. We take your privacy seriously and describe below what information we collect, why we use it, how we keep it safe, and the choices you have about your data. If you have questions, contact [email protected].
Types of data we collect
We collect information needed to provide and secure your account, process payments, and comply with legal obligations. This includes personal data, technical data and transactional data described in the following sections.
Personal data
Personal data may include your full name, date of birth, residential address, email address, phone number, government ID images for verification, and other identity information you provide when registering or during KYC checks. We also keep account credentials and communication records such as messages sent to support.
Technical data
Technical data covers information automatically collected when you use our site or apps. Examples are IP address, device type, browser, operating system, language settings, login timestamps, session identifiers, and general location information derived from your IP. This data helps us maintain service stability and prevent fraud.
Transactional data
Transactional data includes deposit and withdrawal records, payment method details (masked card numbers or crypto addresses where applicable), transaction amounts in CA$, bet and game activity, and bonus usage. We retain this information to process payments, resolve disputes and meet regulatory requirements.
How we use your information
We use personal and technical data to operate your account, verify identity, process deposits and withdrawals, provide customer support, detect and prevent fraud, and comply with legal and regulatory obligations. We may also use aggregated or anonymized data for reporting and product improvement.
Information sharing and third parties
We may share your information with trusted third parties who perform services on our behalf, such as payment processors, identity verification providers, game suppliers, analytics providers, and customer support vendors. We require these partners to protect your data and use it only for agreed purposes. We do not sell your personal information.
Data protection practices
We use industry-standard safeguards to protect data in transit and at rest, including encryption and access controls. Access to personal data is limited to staff and service providers who need it to perform their roles. We also maintain monitoring and incident response procedures to address security events.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functions, remember preferences, analyse site performance and deliver relevant content. You can control cookies through your browser settings, but disabling certain cookies may affect functionality such as keeping you logged in or saving language preferences.
User rights
Under applicable Canadian privacy laws you may have rights to access, correct or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact [email protected]. We will respond to verifiable requests in accordance with legal requirements.
Access, correction and deletion
If you need to update your account information or request removal of personal data, submit a request to [email protected]. We may need to verify your identity before making changes. Some records may be retained where required for legal, regulatory or business purposes.
Privacy policy updates
We may update this policy from time to time. When changes are material we will notify logged-in users or post an updated date on this page. Continued use of our services after changes indicates acceptance of the revised policy.