Responsible Gambling

At Gangsta we take responsible gambling seriously. We want players to enjoy their time with us while keeping play safe and under control. This page explains the tools, limits and support available so you can manage your account, spot risky behaviour and get help if gambling stops being fun.

Player protection principles

We prioritise player safety and fair play. We expect customers to gamble only with money they can afford to lose and to follow any local regulations. Our approach is preventative and practical - we provide account controls, clear information and ready access to support when it’s needed.

Activity-control tools

You can manage your play directly from your account. Controls include deposit limits, loss limits, session reminders, temporary account breaks and full self-exclusion. These tools are immediate and simple to activate so you can take a step back whenever you want.

Deposit limits

Set daily, weekly or monthly deposit limits to keep spending in check. Typical ranges are CA$50 - CA$5,000 per period, but you can choose an amount that suits your budget. Limits take effect quickly and can be lowered at any time; raising limits may include a cooling period.

Loss limits and time limits

Loss limits cap how much you can lose in a chosen period and help prevent chasing losses. Session time reminders and automatic log-out options are available to prompt breaks during longer play sessions. Use these to build safer routines and avoid extended play without breaks.

Self-exclusion and account breaks

If you need a longer break, self-exclusion blocks access for the chosen period. Options typically include short exclusions (24 hours - 30 days) and longer options (6 months - permanent). During exclusion we will suspend marketing and may require additional verification before reactivation.

Signs of problematic behaviour

Watch for warning signs such as spending more than intended, borrowing to gamble, hiding activity, neglecting responsibilities, or feeling anxious about play. If you or someone close shows these signs, consider using limits or self-exclusion and contact support or a professional service.

Tips for staying in control

Set a budget and stick to it, use deposit and loss limits, schedule short breaks, avoid gambling when upset or under the influence, and never treat gambling as a way to solve financial problems. Review your activity regularly and adjust controls as needed.

Professional help and support organisations

If you need extra help, reach out to recognised support services. Options include Gamblers Anonymous, Gambling Therapy and provincial health services such as ConnexOntario or your local addictions support line. For immediate concerns, contact your provincial helpline or a health professional. If you want to speak with us first, contact support via your account and we will assist you in applying controls or arranging self-exclusion.