Terms of Use

These Terms and Conditions describe the rules that govern your use of Gangsta and the relationship between you and us. We set out what we expect from players and what you can expect from our platform. By registering an account or using our services you accept these terms and any additional conditions that apply to specific promotions, games or payment methods.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a valid email address, provide truthful personal information, and protect your password. You must notify [email protected] immediately if you suspect unauthorised access. We may suspend or close accounts where information is false, where fraud or abuse is suspected, or where account sharing or multiple accounts are detected. We may also require identity verification before certain actions, such as withdrawals.

Eligibility requirements

To use our services you must meet the minimum age and local legal requirements for gambling in your province or territory. Only one account is permitted per person, household and payment method unless otherwise authorised. Access may be restricted in certain jurisdictions; if you are unsure whether you are eligible, contact support before registering. We reserve the right to refuse service where regulatory or internal policies require it.

Acceptable platform use

Use the site fairly and in good faith. Prohibited conduct includes cheating, collusion, attempting to manipulate games, using bots or automated systems, chargebacks, laundering funds, or other fraudulent activity. Commercial use of the account, resale of services, and any activity that harms other players or the platform are not allowed. Breaches may result in account restriction, forfeiture of funds, or legal action.

General bonus and promotion rules

Promotions have specific terms that apply in addition to these general rules. Claiming a bonus requires following the activation steps shown on the relevant promotion page. Wagering, contribution rates, maximum bet limits while a bonus is active, expiry and eligible games vary by offer and are detailed with each promotion. Abuse or circumvention of bonus terms will void bonuses and associated winnings.

Deposits and withdrawals

Deposit methods, minimums and limits are shown in the cashier. We process deposits and withdrawals through the available payment channels and may impose limits or verification steps to comply with our policies. Withdrawals are subject to identity checks and any applicable limits or holds. Third-party fees charged by banks or payment providers are your responsibility. Repeated chargebacks or tampering with payment instructions may lead to account closure.

Dispute resolution

If you have a query or dispute, contact our support team first so we can review the matter. Provide any requested documentation to help with investigations. We will attempt to resolve issues promptly and fairly. If a resolution cannot be reached, you may seek independent advice or use local dispute resolution options that apply in your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified by email. Continued use of the service following any update means you accept the revised terms. It is your responsibility to review the terms regularly and stop using the service if you do not agree with any change.